service: support-rag
slis:
  - availability
  - latency_p95_ms
  - groundedness_pass_rate
  - cost_per_success
  - review_queue_age_p95_minutes
slo:
  availability: 0.995
  latency_p95_ms: 4000
  groundedness_pass_rate: 0.97
  review_queue_age_p95_minutes: 30
trace_attributes:
  - run_id
  - trace_id
  - release_id
  - model_id
  - prompt_version
  - route_id
  - index_version
redaction:
  - email
  - student_id
  - raw_prompt
