{
  "model_version": "support-prioritizer-2026-06-01",
  "prompt_version": "ticket-routing-prompt-v4",
  "retrieval_version": "support-docs-index-2026-05-30",
  "score_name": "raw_score",
  "score_semantics": "probabilidad de que el ticket requiera prioridad urgente",
  "calibrator_version": "cal-ticket-v1",
  "policy_version": "support-thresholds-v3",
  "owner": "equipo-ia",
  "positive_label": "urgente",
  "negative_label": "normal",
  "bins": 6,
  "alpha": 0.1,
  "bootstrap_rounds": 300,
  "random_seed": 686,
  "cost_false_positive": 2.0,
  "cost_false_negative": 8.0,
  "cost_review": 0.8,
  "max_review_rate": 0.62,
  "max_auto_error_rate": 0.22,
  "min_auto_coverage": 0.35,
  "max_calibrated_ece": 0.16,
  "min_slice_cases": 6,
  "valid_slices": ["general", "becas", "matricula", "soporte_tecnico"],
  "known_bad_slices": [],
  "recalibration_triggers": {
    "model_changed": true,
    "prompt_changed": true,
    "retrieval_changed": true,
    "base_rate_relative_change": 0.2,
    "ece_regression": 0.03,
    "new_slice_without_minimum_cases": true
  }
}